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FAQ

What types of wooden products do you offer?

Lumber Exchange specializes in a range of wooden products for the warehouse and manufacturing industry, including standard wooden pallets, custom-sized pallets, wooden crates, wooden boxes, and industrial lumber for construction and manufacturing. We can also customize our products to meet specific requirements.

How can I place an order with Lumber Exchange?

You can place an order by calling us at +1 909-841-8694, sending an email to [email protected], or visiting us at 555 E. Tennis Court Lane, San Bernardino, CA, United States, California. To ensure a smooth process, please provide details about the type, size, and quantity of the wooden products you need, along with any customizations.

What is your delivery process and timeline?

Our delivery process involves confirming your order details, providing an estimated delivery date, coordinating with our logistics team for on-time delivery, and offering tracking information (if applicable). Delivery timelines can vary depending on the order size, customizations, and location, but generally, standard orders are processed and shipped within 3-5 business days. Custom orders might take longer, and we will keep you updated throughout the process.

Do you offer sustainable and environmentally friendly products?

Yes, sustainability is central to our business practices. We source our lumber from suppliers who adhere to responsible forestry practices, promote recycling and reusability of our wooden products, and implement energy-efficient methods in our production and transportation. We believe in delivering high-quality wooden products while maintaining our commitment to environmental responsibility.

What is your delivery process and timeline?

Our delivery process involves confirming your order details, providing an estimated delivery date, coordinating with our logistics team for on-time delivery, and offering tracking information (if applicable). Delivery timelines can vary depending on the order size, customizations, and location, but generally, standard orders are processed and shipped within 3-5 business days. Custom orders might take longer, and we will keep you updated throughout the process.


555 E. Tennis Court Lane, San Bernardino, CA, United States, California


Phone: +1 909-841-8694